Title: ReeFLorida Conservation Volunteer (unpaid)

Department: Conservation

Status: Volunteer- Unpaid

SUMMARY: The ReeFLorida Volunteer at the Phillip and Patricia Frost Museum of Science (Frost Science) will assist the Conservation team by explaining and interpreting the Marine Conservation WetLab and aquarium exhibits to museum guests. After training, ReeFLorida Volunteer will be able to inform guests about the animals in our exhibits and the importance of marine conservation efforts. ReeFLorida Volunteers are encouraged to contribute for at least one year, with a suggested minimum of one 4.5-hour shift per week between 10AM–5PM.

KEY RESPONSIBILITIES:

• Welcome guests to the Marine Conservation WetLab and aquariums.

• Assist with ReeFLorida activities and events.

• Answer guests’ questions related to directions, shows and general information to help ensure guests have a positive experience.

• Receive training and gain knowledge around the content specific to the aquariums.

• Support staff in promoting museum safety policies.

• Participate in volunteer activities as needed.

QUALIFICATIONS:

• An interest in Florida ecology, animals and their habitats, and marine conservation.

• Must demonstrate an enthusiastic and patient attitude at all times, and a willingness to engage with guests from around the world.

• Strong oral communication skills.

• Reliable and punctual, with good attendance.

• Ability to problem-solve and be resourceful.

• Ability to work independently or as part of a team.

• Must be 18 years or older.

• Bilingual (English/Spanish) or (English/Creole) a plus.

• Experience in customer service and/or science communication a plus.

PHYSICAL REQUIREMENTS & ENVIRONMENT

This role involves standing, walking, and engaging with guests for extended periods. Volunteers may occasionally lift up to 30 pounds and assist outdoors in varying weather conditions. The environment includes both indoor and outdoor spaces at the museum, where volunteers may be exposed to sun, rain, or heat during their shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CLEARANCE REQUIREMENTS

• Background clearance

• Drug screening as part of the Drug Free Workplace Program